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Device is not turning on
Device stays in stand by
Device turns on, but no sound at all is coming out
Distorted sounds come from the machine
Device won't connect via Bluetooth within 7 meters
Device connects via Bluetooth, but no sounds is hearable, even after selecting Bluetooth Mode
Device shuts down after certain time even though music is playing
The included microphone is not working
The lighting is not working
Device only works with the power adapter, even though it has a rechargable battery
FM Reception
Sound damps or not when using microphone
Other, please fill in the Compaint Explanation
Complaint description explanation*
PAY ATTENTION! If your product is not defective, we will charge € 50, - research costs.
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